Training and Support
One21seventy provides training for health centre staff, general practitioners/ medical officers and health centre managers in the use of tools and processes, including:
- systems assessment facilitation;
- conducting clinical audits;
- use of the One21seventy web-based information system;
- feedback and interpretation of data; and
- goal setting and action planning.
Specific courses include:
- 2 day foundation course for CQI staff
- 1/2 day course for senior clinicians and managers
- Refresher and topic specific courses available on request
Benefits from these courses include:
- skilled staff able to make effective use of CQI processes;
- sharing and celebrating success and lessons learned;
- seeing the ‘bigger picture’ of helping to improve the health, well-being and comfort of patients with chronic diseases; and
- acknowledging the place and importance of information about health centre systems and how that information can contribute to planning and goal-setting processes.
Professional development
The One21seventy clinical audits are approved as professional development activities by three Australian professional colleges, these are:
- Royal College of Nursing Australia (RCNA)
- Royal Australian College of General Practitioners (RACGP)
- Australian College of Rural and Remote Medicine (ACRRM)
Further, the One21seventy training has been endorsed by APEC number 110825002 authorised by Royal College of Nursing, Australia according to approved criteria.
For more information on Professional Development please contact One21seventy on 07 3309 3400.
Other support provided includes:
- Simple user friendly One21seventy manual
- Telephone and email helpdesk
- Support for CQI staff from experienced One21seventy staff who understand local needs